Support & Help Center
Find quick answers to common questions about our digital wallet, including transfers, payments, security, and account management.
Go to the login screen, click on “Forgot password,” and follow the instructions sent to your email
Yes. We comply with French and EU regulations including GDPR, AML, and KYC. All data is encrypted and transactions are securely processed.
A 7% service fee is applied to all transfers. For amounts above €1500, the fee drops to 5%
Go to the "Send Money" section, enter the recipient’s details, amount in EUR, and confirm the transfer. Funds are processed securely and usually delivered within 24–48 hours.
