Terms & Condition

Explore the legal terms and conditions that govern your use of TEQ Money Gateway. Understand the rules, policies, and agreements that apply to all your interactions with our services.

1. Acceptance of Terms

By accessing or using TEQ Money Gateway's services (the “Platform”), including our website (www.teqmg.com), you agree to comply with these Terms and Conditions (“Terms”), along with our Privacy Policy, KYC/AML Policy, and any other relevant policies.

If you do not agree with any part of these Terms, please refrain from using our services.

2. Nature of Services

TEQ Money Gateway is a French-registered company offering international money transfer services.

We act as an intermediary service provider, ensuring safe and compliant fund transfers between individuals or businesses, from France to various countries around the world.

We collaborate with payment networks and service partners to deliver reliable and efficient transactions.


3. Eligibility

To use our services, you must:

  • Be at least 18 years old and legally capable.
  • Complete our identity verification process (KYC).
  • Agree to comply with anti-money laundering (AML) regulations.

Corporate clients must be represented by authorized individuals and may be required to provide additional documentation.


4. Using the Platform

When you request a transfer through our platform, you:

  • Must provide accurate sender and recipient information.
  • Authorize TEQ Money Gateway to process the transaction using approved financial channels.
  • Acknowledge that all transactions are subject to compliance verification and may be delayed or refused for legal or risk-related reasons.

5. Fees & Exchange Rates

  • All applicable fees and exchange rates will be disclosed prior to transaction confirmation.
  • You agree to the displayed amount and rate when submitting a transfer.
  • Rates may vary depending on destination country, transfer amount, and local processing conditions.

6. Personal Data

By using our services, you consent to the processing of your personal data in accordance with our [Privacy Policy].

We are committed to protecting your information and comply with data protection regulations applicable in France and the EU (GDPR).

7. Liability

TEQ Money Gateway is not liable for:

  • Errors in the information you provide (e.g. wrong recipient details).
  • Delays caused by banking institutions, payment networks, or public holidays.
  • Service disruptions due to force majeure or technical issues beyond our control.

8. Termination

We reserve the right to suspend or terminate your access to the Platform if:

  • You violate these Terms or applicable laws.
  • Your account is linked to suspicious or unauthorized activity.
  • Requested by regulatory or legal authorities.

9. Updates

These Terms may be updated from time to time. Any changes will be posted on the Platform, and your continued use constitutes acceptance of the updated terms.


10. Contact

If you have any questions or need assistance, feel free to contact us:

📧 Email: info@teqmg.com

📍 Address: 8 Rue Ampère, 69270 Fontaines-sur-Saône, France