Support & Help Center
Find quick answers to common questions about our digital wallet, including transfers, payments, security, and account management.
You can send to most countries worldwide. Full list is available on our homepage
Yes, you can activate recurring transfers from the transfer screen
Yes. The minimum is €10, and the maximum is based on your verification level
Yes! TEQMG offers instant transfers between users within the platform. If both the sender and recipient have verified accounts, the transfer is completed immediately in real-time, with no delay.
Transfers usually take 24 to 48 business hours, depending on the destination and verification status
You send in EUR; the recipient receives in local currency based on the destination country
Go to the "Send Money" section, enter the recipient’s details, amount in EUR, and confirm the transfer. Funds are processed securely and usually delivered within 24–48 hours.
